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Easy HR software for South African businesses.

All your HR in one place: staff records, leave, contracts, signatures, reviews and a login for every employee. Set it up in a morning, use it on a computer or a phone, and stop running HR out of a spreadsheet.

  • Leave in a few clicks
  • A login for every employee
  • Works on a phone
  • Prices in rand
What you get

Everything HR, in one app

Every module below is included on every plan. Switch off the ones you don't use and your menu gets shorter, while the records stay where they are.

Coming to LetterUp: payroll

Run payroll where your people already are

Pay, PAYE, UIF and SDL worked out for you, every payslip in that person's own login, the figures for SARS and a payment file for your bank. Your staff, their leave and their claims are already in LetterUp, so nothing is captured twice. We are opening it to a small number of companies first.

app.letterup.co.za/payroll/run
An October pay run being checked: the month's totals, then what changed since last month, with a tick to confirm a pay rise of more than a quarter
A closer look

The everyday jobs, done in a few clicks

Most HR admin is the same handful of jobs, over and over. These are three that LetterUp takes off your desk first.

Leave

Leave that keeps its own count

Annual, sick, family responsibility and parental leave come set up (parental leave per child, shared between both parents as the law now reads), and you can add leave types of your own. Working days are counted around South African public holidays, so nobody loses a day to Heritage Day. Every employee can see their own balance and book from their phone without coming to ask you.

  • Approvals go to the line manager, then HR, or straight to HR if you prefer
  • A calendar invite lands in the employee's inbox when leave is approved
  • Book the December shutdown for everyone in one go
  • Half days on the first or last day of any request
app.letterup.co.za/leave
The leave inbox: two requests awaiting approval with working days computed, and filters for approved, declined and reversed leave
Discipline

Every case on one timeline

Allegation, notice of hearing, hearing, outcome and appeal, all in one place per case, with each letter drafted from the case and filed back against it. LetterUp keeps track of which warnings are still in force, so you always know where somebody stands.

  • Six disciplinary letters, drafted from the case and filed back against it
  • A reminder the day before a hearing
  • Staff see the letters addressed to them. The case notes stay internal.
app.letterup.co.za/employees
An employee file's discipline section: a case for failure to wear protective gear with a hearing scheduled, above the company assets and documents on the file
Documents

Contracts and letters in minutes

Employment contracts come out on your letterhead, filled in from the employee's record, with nothing left as a placeholder. There are seventeen HR document types in total: warnings, notices of hearing, suspension, promotion, salary increase, probation outcome, resignation acceptance, an exit clearance form, three policies and a confirmation of employment for a visa, a bank or a landlord.

  • Use LetterUp's wording or upload the templates your attorney gave you
  • An AI check reads your template and lists what looks missing
  • Send it for signature from the same screen
app.letterup.co.za/hr/documents
The HR documents picker: disciplinary warnings, notice of hearing, suspension, poor performance, promotion, transfer, salary increase and probation letters, plus policies
For your staff

Your staff get their own login, included

Every employee can see their leave balance and requests, their payslips, their own documents, the org chart, the company calendar and anything waiting for their signature. Line managers approve leave from their phones. Nobody has to email HR to ask how many days they have left.

  • Works in a phone browser, with nothing to install
  • Staff see their own file and no one else's
  • There is no per-user charge, at any size
app.letterup.co.za/my-profile
An employee's own profile: leave balances, documents, tasks, requests and expense claims
The same employee profile on a phone
Ask Zola

An HR assistant for everyone, that only sees what they can

Staff ask Zola how much leave they have left or what your policy says about overtime, and get the answer from their own record and your own policies. You ask how long a written warning lasts or how much notice somebody must give, and Zola answers in plain language and opens the document the situation calls for.

app.letterup.co.za/ask
Ask Zola: common questions, a question box, and the standing note that answers are general information, not legal advice

Zola only sees what the person asking could already see: for staff, their own leave; for a manager, who in their team is off. Pay, ID numbers, bank details and disciplinary records are never sent. Answers are general information, not legal advice.

Getting started

How the first morning goes

Load your people

Add them one at a time, or import the spreadsheet you already keep. Anything you leave out can be filled in later, and blanks are listed for you.

Get the paperwork straight

Draft the contracts that are missing, send them to be signed, and let the dashboard tell you what else is outstanding.

Hand out the logins

Invite your staff by email. From then on they book their own leave and their managers approve it, which is where most of the admin goes away.

All three happen inside the free trial. If you get stuck, email info@letterup.co.za.

Pricing

Priced by headcount, with every feature on every plan

There is no premium tier holding back the features you want. No setup fee, no charge per user, and 14 days free to load your team and try it properly.

Small
1 to 10 employees
R349/month
Billed monthly, cancel any time
One price for the whole team, not a charge per person.
Start free trial
Most common
Medium
11 to 25 employees
R849/month
Billed monthly, cancel any time
The size where the spreadsheet stops coping.
Start free trial
Large
26 to 50 employees
R1,699/month
Billed monthly, cancel any time
Around R34 a head, with departments, approval chains and managers running their own teams.
Start free trial
Enterprise
51+ employees
Let's talk
Invoiced, on your terms
No headcount cap, help loading your staff, and a named person to phone.
Request a quote

Prices in South African rand. Staff who have left don't count towards your band. Full pricing and FAQ

Questions

What employers ask before they start

Is it hard to set up?

No. Add your people one at a time, or import the spreadsheet you already keep and see exactly what will happen before anything is saved. It is built to be set up in a morning. There are guides inside the app for every role, and a person answers at info@letterup.co.za within one working day.

Is LetterUp a payroll system?

You do not need it to be. Most businesses already have payroll and are happy with it, and LetterUp handles the HR side: records, leave, discipline and documents. If you are on SimplePay, LetterUp connects to it: approved leave is added there by itself and payslips come back. For Sage, PaySpace and Pastel it produces a monthly file they can import. Either way nothing gets captured twice.

LetterUp's own payroll is in early access for a small number of companies. It works out pay, PAYE, UIF and SDL and gives you the figures for SARS and a file for your bank, but it never pays anybody or files with SARS for you. See what is in it, and ask to join.

Does it replace a labour consultant or an attorney?

It takes over the administrative part of their work: knowing the entitlements, following the procedure, producing the right letter in the right order. It does not replace their judgement. For a CCMA referral, a retrenchment or any dismissal with real consequences, speak to a labour attorney or a registered consultant. LetterUp is HR administration and document preparation software, not a law firm.

What happens to our data if we stop?

A lapsed subscription pauses your access and deletes nothing. You can export everything as CSV and PDF from Settings whenever you like, and you can ask for full erasure under POPIA at any time.

Do we have to use every module?

No. Staff records, leave and documents are the core. Training, claims, assets, requests, the noticeboard, performance, payroll export and Zola, the HR assistant, can each be switched off in Settings. Switching one off hides it and leaves the records untouched, so you can switch it back on later.

Can we use our own contract and warning templates?

Yes. Upload a Word document with placeholders and LetterUp fills it from the employee record. You can also run an AI check on your template, which reports what looks missing. It advises, and it will never declare a document compliant.

Who is behind it?

A small South African software company in the Helderberg, Western Cape, that employs people here and keeps its own HR records in LetterUp. You can reach a person at info@letterup.co.za, and they reply within one working day. More about us.

See your own leave balances before you pay anything

Set up your business, add your first few employees, and watch the dashboard fill in. Fourteen days, every feature, no card.

Would rather talk to someone? Email info@letterup.co.za.