Plain-English guides to letters of demand, consumer rights, deposits and unpaid invoices — and the South African law behind each one. Written to be useful whether or not you use LetterUp.
The complete walkthrough — what to include, the tone that works, the deadline to set, how to deliver it, and what to do if it's ignored.
Read the guide → ConsumerThe six-month warranty, your right to choose a refund over a repair, cooling-off periods, and how to demand your money back.
Read the guide → RentalThe 7 / 14 / 21-day rule, the interest you're owed, what a landlord can and can't deduct, and why the inspection matters.
Read the guide → For businessHow businesses and freelancers recover overdue invoices — interest you can claim, the 3-year prescription clock, and escalating to court.
Read the guide → Credit & debtWhat the National Credit Act's default notice means, how it must be delivered, and your options when one lands in your inbox.
Read the guide →Dispute unauthorised debits, fees, failed reversals and card fraud.
Start now → Letter · R79Deposits, overdue repairs and unlawful evictions.
Start now → Letter · R79Faulty goods and refused refunds under the CPA.
Start now → Letter · R79Rejected, underpaid or delayed insurance claims.
Start now → Letter · R79Unpaid wages, overtime, notice and final pay.
Start now → Letter · R79Billing errors, contract cancellation and faulty devices.
Start now → Letter · R79Rejected claims, unpaid PMBs and benefit disputes.
Start now → Letter · R79Incorrect bills, estimates and wrongful disconnections.
Start now →LetterUp is a document preparation service, not a law firm. These guides are general information, not legal advice, and do not create an attorney-client relationship. For complex disputes or legal proceedings, consult a qualified South African attorney.