Tell us what happened

Your full name as it appears on documents

Account / reference number optional but strengthens the letter

Company or person you are complaining about

Their address auto-filled if you selected from the dropdown above

What happened? Be specific — include dates, amounts, and what was promised vs what happened

What remedy are you demanding?

Letter Strength —

Start filling in the form to see your letter strength.

Crafting your letter with AI

Researching SA legislation

Finding the right laws for your complaint

Drafting your letter

Writing with verified legal references

Reviewing & finalising

Checking citations and demand deadline

This usually takes about 50 seconds

Your letter is ready

Review and edit before downloading. Your changes are saved automatically.

Editable